Shipping Policy

Effective Date: 01/04/2024

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Welcome to Shannon Coffee! We are committed to delivering the finest coffee right to your door. Please read our shipping policy carefully to understand how we process and ship your orders.

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1. Processing Time
Order Processing: Orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Cut-off Time: Orders placed after 2 PM GMT will be processed the next business day.

2. Shipping Rates & Delivery Estimates
We offer the following shipping options for domestic (UK) and international orders:

Domestic Shipping (UK):

Free Standard Shipping (2-4 business days) on all orders.
International Shipping:

Unfortunately we currently do not offer international shipping.
Note: Delivery times are estimates and may vary depending on the destination and shipping carrier.

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3. Shipping Destinations
Domestic: We ship to all addresses within the United Kingdom.
International: We currently do not ship internationally.

4. Customs, Duties, and Taxes
Shannon Coffee is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

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5. Damages
Shannon Coffee is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging materials and damaged goods before filing a claim.

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6. Returns & Exchanges
Please refer to our Return Policy for detailed information about returns and exchanges.

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7. Contact Us
If you have any questions or concerns regarding our shipping policy, please contact us at:

Shannon Coffee Customer Support
Email: support@shannoncoffee.co.uk
 

Thank you for choosing Shannon Coffee. We appreciate your business and are here to provide you with the best coffee experience possible.